I've spent the last couple of weeks taking down Christmas, cleaning, and doing a little first-of-the-year redecorating. The taking down of Christmas is always a bit sad and something I dread every year...the cleaning was a necessary evil...the redecorating is pure joy! It's probably a good thing that my budget won't allow it, but if I had money I'd completely re-do my house every few months. Home decor is my passion! I mentioned in my last post that I'm shopping for a new sofa and I did finally find one, but I have also been in the market for a new rug for my dining room.
Several days ago I was getting cash at Wal-Mart and you know how they will only give you multiples of $20's? It's that way at my bank ATM as well, and it drives me a little crazy. I mean, if I want $50 in cash, I either have to get $40 and be short $10 or get $60 and have an extra $10 in my wallet. I guess there could be worse things than having an extra $10 in your wallet. But I had gotten the $50 I needed and I've had the extra $10 looming in my wallet the last few days. Now, one reason I don't usually carry cash is because it literally burns a hole in my pocket. I can't hold onto cash for long. There is something about cash that makes me feel free and feel as though I can spend with abandon perhaps because I can't see the detailed tracking of it on my computer!! But $10 doesn't go that far today; it's challenging to even buy lunch for that. So every time I've gone into my wallet the last few days I've thought Oh, there's that $10, what can I do with it? I like having cash in my wallet! I should have known there was a greater purpose for those two slightly crumpled five-dollar bills. After all, they did manage to stay in my wallet for longer than the normal one day.
I recently spotted the rug I'd been looking for in a local discount store, but just today got back over there to purchase it. It's a blue-and-white graphic print and I've been dreaming of how it might look in my dining room. When I entered the store this afternoon, I made a beeline to the back where all the rugs, carpeting, and flooring of all kinds happily coexist. Where was my rug? I found it in the middle of a huge stack where it had been right on top when I spotted it the first time. Ugh, I was definitely gonna need some assistance. Walking back towards the front of the store I looked for an employee to help and passed a young lady wearing a store badge, but she had her lunch in hand and I was NOT gonna interrupt her lunch. I mean, I know how much lunch means to me! But it's kinda hard to find help these days you know. Much to my disappointment, establishments are becoming more and more self-service. In fact, many restaurants are installing the self-serve kiosks for order-placing. A sure sign of the times. I approached the registers in the front and a young man was walking away from his register as I walked up. I politely asked if he could fetch someone to help me with a rug and he said he would help me. Well, oky dokey, then. Let me tell you, my rug of choice was no less than 15 rugs down in that seemingly-endless stack. I guess the savings from a discount store is achieved by stacking (not hanging) the rugs. You have to be patient and work hard to find the perfect one. The young man kept peeling the rugs back one by one until he reached mine. A couple of times he had to jump on top of the huge pile like a spider monkey but, hey, he was young and fit and seemed willing enough to help a middle-aged lady with a blue-and-white rug fetish. When he finally delivered my rug out of the pile using a method I thought quite clever, he commenced to roll it up and wind transparent packing tape around the bundle. He then took the carpet roll to the front of the store where he stood patiently in line with me while I paid so he could also carry it out to my car.
Wow, was I impressed! I think you probably know where this is going. As this young store associate placed the rug in my car, I said to him "I know you might not accept tips, but I'd like to give you one for the excellent service. You made my day, and maybe this will buy you a burger (but probably nothing else)." I reached into my wallet and pulled out the $10 and handed it to the young man. Why did I do this? Well, I've been around awhile, and great service has almost become a thing of the past. What exactly did that young man do for me? So very glad you asked.
He offered to help me; he didn't ask someone else to do it, he did it himself
He did it with a smile on his face and a quiet humility
He patiently peeled back all those rugs until he found mine and didn't complain once
He rolled it up and taped it (without my asking)
He carried it to the front of the store (without my asking)
He patiently waited for me to pay (without my asking)
He carried it to my car (without my asking).
Now maybe you're thinking well, he was just doing his job (which he was). But here's the biggest thing he accomplished. He impressed a somewhat cynical middle-aged woman (I must admit at times I can be a slight cynic...hey, just keepin' it real) who was totally blown away by the service he offered and it truly did make my day better. I zipped in the store and found, bought and drove away with that beautiful rug in less than 20 minutes. It reassured me that there are still thoughtful, pleasant, hard-working, non-complaining young people in this world who are willing to offer service with a smile on their sweet little faces. Keep up the good work, little man. It'll take you far in this world.
Nothing I could've done with that $10 would've been better spent than rewarding this young man with a little extra for his exceptional service. He took the cash, thanked me, and headed back into the store with a spring in his step. I think I might've made his day as well.
The moral of this story? The extra cash that found its way into my wallet had this young employee's name written all over it, and I just thank God that I didn't spent it before I could give it to him.
Because it was beginning to warm up really fast in my pocket and it was just a matter of time.
Posted by CC
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